This Refund, Cancellation & Replacement Policy (“Policy”) governs all purchases, enrolments, subscriptions, and transactions made with PGME MEDICAL EDUCATION LLP (“Company”, “PGME”, “we”, “us”, or “our”) through our website, mobile applications, and digital platforms (“Services”).
By making a purchase or enrolling in any Service, you acknowledge that you have read, understood, and agreed to this Policy.
1. Cancellation Policy
- PGME does not accept cancellation requests under any circumstances after successful payment.
- Users are advised to carefully review all course details, pricing, duration, and eligibility before making any payment.
- Once an order is confirmed, it shall be treated as final and binding.
2. Replacement Policy
- PGME does not accept replacement requests under any circumstances.
- Digital products, subscriptions, and access credentials once issued cannot be replaced, transferred, or reassigned.
- Users are responsible for verifying their selected course or service before completing payment.
3. Refund Policy
- All payments made to PGME are strictly non-refundable under all circumstances.
- No refund shall be granted for any reason, including but not limited to:
- Change of mind
- Non-attendance
- Partial usage
- Technical issues at user end
- Discontinuation of use
- Dissatisfaction with content
- Personal or professional reasons
- Refunds shall not be issued in cases of service suspension or account termination due to policy violations.
4. Exceptions
- No exceptions shall be made to this Policy unless expressly mandated by applicable law.
- Any statutory refund obligations under Indian law, if applicable, shall prevail over this Policy.
5. Contact Information
For any queries related to this Policy, please contact:
📧 Email: support@pgmemedicalteaching.com
📞 Phone: 8827741255