1. Introduction
PGME MEDICAL EDUCATION LLP (“PGME”, “we”, “our”, “us”) is committed to protecting the privacy of users (“you”, “your”) who access our website, mobile applications, and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Professional / Educational Details
- Profile Information
- Government ID (if required for verification)
2.2 Payment Information
- Transaction ID
- Payment Status
- Subscription Details
Note: We do not store your card, UPI, or banking details. Payments are processed through secure third-party gateways.
2.3 Technical Information
- IP Address
- Device Information
- Browser Type
- Operating System
- App Usage Data
- Log Files
2.4 Communication Data
- Emails
- Support Queries
- Feedback
- Call Records (if applicable)
3. How We Use Your Information
We use your information for:
- Account creation and management
- Providing educational services
- Processing payments and subscriptions
- Sending notifications and updates
- Customer support
- Improving platform performance
- Legal compliance
- Preventing fraud and misuse
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Store preferences
- Analyze traffic
- Improve performance
You may disable cookies through your browser settings, though some features may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share data only with:
- Payment Gateways
- Cloud Hosting Providers
- Analytics Services
- Legal Authorities (if required by law)
All third parties are bound by confidentiality obligations.
6. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- SSL Encryption
- Secure Servers
- Restricted Access
- Regular Security Audits
However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to:
- Provide services
- Comply with legal requirements
- Resolve disputes
- Enforce agreements
After this period, data is securely deleted or anonymized.
8. User Rights
You have the right to:
- Access your data
- Update or correct information
- Request deletion
- Withdraw consent
- Restrict processing
Requests may be sent to our support contact (see Section 12).
9. Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for their privacy practices. Users should review their respective privacy policies.
10. Children’s Privacy
Our services are intended for medical students and professionals.
We do not knowingly collect data from individuals under 18 years of age.
If such data is identified, it will be removed immediately.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
PGME MEDICAL EDUCATION LLP
📍 Office: Address: H.No. 59, Guru Ram Dass Nagar, Phase 2, Near Verka Milk Plant, Jalandhar, Punjab-144008
📧 Email: pgmeessentials@gmail.com
📞 Phone: 8827741255